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IMPORTANT SUPPORT ADVICE

1: If you are using any download managers or agents these can cause issues so you may need to isolate these. Opera browser has built in manager !

2. Check your browser privacy setting on IE medium is accessible and security set to default

3: Pop up blockers can be troublesome again isolate if there is a problem similar Adaware style software.

4: Check you are adding the User/Pass as you registered it as our access is case sensitive.

5: Check that your user/pass hasn't expired. You can do this via the billing processors Customer support area which details will be on your initial confirmation mail.

6: If you pick up a bad URL you may need to clear history and temp internet files an do a cold full reboot to clear cached memory.

7: Multiple attempts at login will disable your access, if you release your user/pass to the public domain it will be suspended very quickly so don't do it or you will lose access without refund and you will be blacklisted via our billing processors which will prevent you from joining any other sites they process for.

All else fails mail us for support Please tell us who you are and your user/pass to ID you.

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